A3) Communication Styles Training
Presented by: Judy Clarke, Judy Clarke, M.Ed. Counseling, President/Owner, Team HR LLC
Monday, September 29 | 8:30 am – 4:00 pm Holiday Inn Portland South – Wilsonville, OR (In-person / Full Day)
Class Description
Success at work and happiness in life depend in large measure on our ability to relate well with others. Differences between people are a major source of friction. This training explores ways to manage such differences so that work relationships are enhanced and productivity is increased.
Class begins promptly at 8:30 am and ends by 4:00 pm and offers six hours of continuing education units/credit. A hot breakfast and lunch, all-day coffee and refreshments will be provided to registered attendees.
Learning Objectives
- Understand behavioral styles and how they determine communication - Understand the four work styles: Patterns and Characteristics - Determine your own style and behavior under stress - Learn how to flex your approach to more effectively communicate and to treat people the way they want to be treated
About our Presenter
Ms. Clarke is an organizational development consultant with over 30 years of experience and a background in mental health counseling. Teacher trained in mindful self-compassion from UC San Diego. Judy works with organizations to assess their needs and design innovative programs to address identified goals and increase organizational effectiveness. She has designed and delivered training programs for employees and managers on topics such as managing change, dealing with conflict, managing stress and avoiding burn-out, leadership skills, communication skills, giving and receiving feedback. Judy works one on one with individuals as a coach. Facilitates partnering sessions, conflict mediation, team building.
Class Materials/Books (suggested to bring)
Writing materials and paper
Target Audience (who should attend)
This session will benefit anyone interested - all positions and roles within OBOA and your jurisdiction/organization should attend.
Level of Expertise
Beginner, Intermediate and Advanced
ICC Preferred Provider Program Continuing Education Credit (ICC CEUs)
OBOA is proud to be an approved International Code Council (ICC) Preferred Provider. ICC certificate holders must obtain a specified number of CEUs every three years in order to maintain their certifications and a portion of these CEUs must be obtained through Preferred Provider or ICC training. The Preferred Provider Program recognizes and promotes ICC-approved educational offerings as they relate to codes, standards and guidelines, as well as building construction materials, products and methods. ICC certificate holders may obtain ICC CEUs from Preferred Providers that can be applied toward the renewal requirements of ICC’s certification program.
ICC PPP CEUs: 6 In-Person Contact hours / 0.6 CEUs
An ICC CEU is a continuing education unit; each 10 clock hours of continuing education equals 1 CEU. Our typical one-day seminar has 6 hours of instruction, or 0.6 CEUs. Participation in all OBOA courses meet the needs for International Code Council (ICC) certification renewal continuing education credits as noted for each class. Please check with your appropriate jurisdiction and/or institution regarding your specific continuing education credit needs.
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