A2) Building Department Soft Skills

Chris Kimball, PE, FPE, MCP, CBO, President
Building Code Solutions, Inc. (BCS)

Tuesday, April 7 | 8:30 am – 4:00 pm
Holiday Inn Portland South – Wilsonville, OR

REGISTER TO ATTEND

Class Description

Most code professional classes focus on the technical requirements of the code. While the technical provisions are important, this course will focus on the soft skills required to be successful in the code industry.

Key topics that will be discussed include how to communicate with clarity and confidence, the importance of active listening, how to manage conflict constructively, how to demonstrate both empathy and professionalism, how to engender collaboration, important customer service skills, the importance of adaptation, and more.

When building department staff communicate effectively and work collaboratively, projects move more smoothly, customer satisfaction rises, and the department’s reputation strengthens. This course empowers teams to serve their communities with confidence, clarity, and professionalism.

Oregon specific information will be incorporated into the presentation as appropriate.

Class begins promptly at 8:30 am and ends by 4:00 pm and offers six hours of continuing education units/credit. A hot breakfast and lunch, all-day coffee and refreshments will be provided to registered attendees.

Learning Objectives

About our Presenter

Mr. Kimball is a licensed civil, structural and fire protection engineer as well as an International Code Council (ICC) Master Code Professional. He is certified by ICC as a building official, fire code official, combination plans examiner, combination building inspector, and more. He received his master’s degree with an emphasis in structural engineering and is a Co-Founder of Building Code Solutions, Inc. Chris has performed plan reviews for thousands of projects throughout the United States and is an approved ICC instructor who regularly provides code training to building officials, design professionals, and contractor organizations throughout the United States. He has also authored numerous code publications.

Class Materials/Books (suggested to bring)

Pencil and paper

Target Audience (who should attend)

Professionals of every position are encouraged to attend - building officials, inspectors, plans examiners, permit techs, building administration will all benefit from this material.

Level of Expertise

Beginner, Intermediate and Advanced

ICC Preferred Provider Program Continuing Education Credit
(ICC CEUs)

OBOA is proud to be an approved International Code Council (ICC) Preferred Provider. ICC certificate holders must obtain a specified number of CEUs every three years in order to maintain their certifications and a portion of these CEUs must be obtained through Preferred Provider or ICC training. The Preferred Provider Program recognizes and promotes ICC-approved educational offerings as they relate to codes, standards and guidelines, as well as building construction materials, products and methods. ICC certificate holders may obtain ICC CEUs from Preferred Providers that can be applied toward the renewal requirements of ICC’s certification program.

ICC PPP CEUs: 6 In-Person Contact hours / 0.6 CEUs

An ICC CEU is a continuing education unit; each 10 clock hours of continuing education equals 1 CEU. Our typical one-day seminar has 6 hours of instruction, or 0.6 CEUs. Participation in all OBOA courses meet the needs for International Code Council (ICC) certification renewal continuing education credits as noted for each class. Please check with your appropriate jurisdiction and/or institution regarding your specific continuing education credit needs.

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